1. First Burn for Longevity

Allow the candle to burn until the top layer melts evenly to prevent tunneling.

Avoid burning for more than 3-4 hours at a time to maintain an even wax pool.

2. Wick Maintenance

Trim the wick to ¼ inch (6mm) before each use to ensure a steady and clean burn.

A longer wick can cause excess soot and an uneven flame.

3. Safe Burning Practices

Always place the candle on a heat-resistant, level surface.

Keep away from flammable materials, children, and pets.

Do not touch the glass container while burning, as it may become hot.

4. Preventing Overheating & Cracks

Avoid burning the candle all the way to the bottom to prevent glass cracking.

Extinguish the flame when about ½ inch of wax remains.

5. Extinguishing the Candle

Use a snuffer or gently dip the wick into the melted wax to avoid smoke and wax splatter.

Do not blow out the candle directly.

6. Proper Storage

Store in a cool, dry place away from direct sunlight to prevent wax discoloration.

Cover or keep in a dust-free area when not in use.

Here's a confirmation criteria you can use for Cash on Delivery (COD) orders:

Your order will be confirmed only after a confirmation call or message from our official FireStix WhatsApp number. Please ensure that the contact number provided during the order process is active and reachable. Failure to confirm the order through the specified contact number may result in the cancellation of the COD request.

For any assistance, reach out to us through our official FireStix WhatsApp number.