1. First Burn Matters

Allow the candle to burn until the wax melts evenly across the surface (about 2-3 hours) to prevent tunneling.

2. Trim the Wick

Before each use, trim the wick to about ¼ inch (6mm) to ensure a clean and even burn.

A longer wick can cause excessive soot and uneven burning.

3. Burn Safely

Place the candle on a heat-resistant surface away from drafts, flammable objects, children, and pets.

Never leave a burning candle unattended.

4. Avoid Burning for Too Long

Do not burn for more than 4 hours at a time to prevent overheating and wax pooling.

Allow the wax to cool before relighting.

5. Extinguishing the Candle

Use a candle snuffer or gently dip the wick into melted wax and straighten it back to prevent smoke.

Avoid blowing out the flame directly, as it can cause wax splatter.

6. Storing Your Candle

Keep candles in a cool, dry place away from direct sunlight to maintain fragrance and quality.

Cover with a lid or wrap in a cloth when not in use to prevent dust accumulation.

Here's a confirmation criteria you can use for Cash on Delivery (COD) orders:

Your order will be confirmed only after a confirmation call or message from our official FireStix WhatsApp number. Please ensure that the contact number provided during the order process is active and reachable. Failure to confirm the order through the specified contact number may result in the cancellation of the COD request.

For any assistance, reach out to us through our official FireStix WhatsApp number.